Circular Economy Exchange: April Highlights
Our latest Circular Economy Exchange, brought together University of West London lecturers, fashion students, and industry professionals to explore a critical question:
How do Gen Z really engage with fashion consumption – and what role can Digital Product Passports (DPPs) play?

The Reality Gap: Values vs Behaviour
Gen Z is highly aware of sustainability issues.
They understand overconsumption.
They care about environmental impact.
And yet…
They still buy fast fashion.
This contradiction emerged clearly throughout the discussion. While sustainability matters, price, quality, and convenience still dominate decision-making. When sustainable choices feel more expensive or less convenient, engagement drops quickly.
Trust Is Broken – Proof Wins
One of the strongest themes was scepticism.
- Sustainability claims are widely distrusted
- “Greenwashing” is expected, not questioned
- Brand messaging is often seen as less credible than peer content
What Gen Z wants instead is simple:
Clear, visual, verifiable proof
This is where Digital Product Passports have real potential – but only if they deliver transparency, not marketing.
Engagement Is Earned, Not Given
Gen Z will engage with DPPs – but only under the right conditions.
They scan when:
- Content is fast and easy to access
- Information is immediately useful (fit, care, authenticity)
- There’s a clear benefit (reward, insight, or experience)
They disengage when:
- Content is slow, complex, or text-heavy
- The value isn’t obvious
- The experience feels like effort
Friction kills engagement.
Circular Behaviour Is Already Here
Interestingly, second-hand fashion is already seen as the most authentic form of sustainability.
It’s:
- Easy
- Accessible
- Guilt-reducing
This creates a major opportunity:
DPPs shouldn’t just inform – they should enable circular ecosystems, including resale, repair, and reuse.
Emotion Is the Missing Link
One of the most powerful insights?
Clothing isn’t just functional – it’s personal.
Gen Z connects with:
- Stories
- Identity
- Ownership history
There was strong interest in the idea of a “personal archive”, where products carry their story over time.
The future of DPPs isn’t just data – it’s emotional connection.
So What Does This Mean for Brands?
The takeaway is clear:
- Don’t lead with sustainability claims
- Lead with value, utility, and experience
- Combine practical information with storytelling
- Remove friction at every step
- Build trust through transparency, not messaging
Read the Full Summary
This is just a snapshot of the discussion.
The full summary dives deeper into:
- Gen Z personas and behaviours
- How DPP journeys should be designed
- What actually drives scanning and engagement
- Practical implications for brands
Read the full Circular Economy Exchange summary here →
This Circular Economy Exchange session was led and facilitated by the University of West London.
Project Lead
Heather Dupay, Programme Leader and Senior Lecturer, Fashion Industry
Student Contributors
Ranisa Clarke
Annalise Brown
Maisie Pocock
Neve Csemiczky
Aubrey Taligatos



Next Event
Join us to exchange candid insights on the hurdles of deploying a DPP, while clarifying how the latest JRC data mandates, JTC 5 technical standards, and UNTP protocols are shaping your brand’s roadmap to 2027.
Date: 13th May 2026
Time: 2:00pm- 4:00pm
Lead: Group discussion
Topic: The Digital Product Passport in Practice: Sharing Implementation Experiences and Navigating the JRC, JTC 5, and UNTP Regulatory Landscape.
RSVP here